Order processing time is 2-3 business days prior to shipment. Delivery is done through Courier guy. Orders are shipped within 3 - 6 business days. A tracking number will be sent to your email upon shipment. Collection is available upon arrangement only. Richards bay area ONLY. We are not responsible for damaged products due to shipping. We package orders with care to ensure no breakage.
Unfortunately, we cannot refund or exchange earrings and hair accessories for hygiene reasons. We also cannot refund or exchange gift cards.
All supplies are locally sourced.
All items are small batch made, so no 2 pairs are the same, and therefore might be slightly different than advertised or have natural imperfections.
All earring fittings are nickel free and hypoallergenic, unless otherwise stated.